Welcome to Zoxo Solar Private Ltd. By accessing or using our platform, mobile app, or services, you agree to comply with the following terms and conditions. Please read them carefully before using our services. These terms apply to all users, vendors, and service providers associated with Zoxo Solar.
Zoxo Solar provides end-to-end solar solutions, including product marketplace, installation, subscription services, financing, and AI-powered solar calculations. Users must provide accurate information when using the platform. Any misuse, fraudulent activity, or unauthorized access may result in account suspension or termination.
Verified vendors and technicians listed on Zoxo Solar are responsible for delivering high-quality services as per platform guidelines. Zoxo Solar acts as a facilitator and does not assume direct liability for any installation or product-related issues. Vendors must maintain proper licenses and adhere to local regulations.
All payments for products, subscriptions, installations, and services are to be made through secure payment gateways, EMI options, or financing partners approved by Zoxo Solar. Users must ensure timely payment and comply with the terms of any loan or subscription agreements. Zoxo Solar is not responsible for delays or defaults in third-party financial services.
Refunds or cancellations will be processed according to Zoxo Solar's policy. Requests must be submitted within 30 days of purchase or service delivery. Refunds are subject to verification and approval. Zoxo Solar reserves the right to deny requests in cases of misuse, damage, or non-compliance with policy guidelines.
All content, logos, images, and software on the Zoxo Solar platform are the intellectual property of Zoxo Solar Private Ltd. Users may not copy, distribute, or modify content without explicit permission. Proper attribution is required for linking to any content on the platform.
Our platform may contain links to third-party websites or content. Zoxo Solar does not endorse these sites and is not responsible for their content, privacy practices, or accuracy. Users are advised to review the terms and policies of any third-party sites.
Zoxo Solar provides services and information “as is” and makes no warranties regarding uninterrupted service, accuracy, or suitability for specific purposes. Zoxo Solar is not liable for indirect, incidental, or consequential damages resulting from the use of our platform or services.
These terms are governed by and construed in accordance with the laws of India. Any disputes arising from the use of Zoxo Solar services will be subject to the exclusive jurisdiction of courts in Karnataka, India.
Zoxo Solar reserves the right to update or modify these terms at any time. Users will be notified of significant changes via the platform or email. Continued use of the services constitutes acceptance of the updated terms.
For any questions or clarifications regarding these terms, please reach out to us at: contact@zoxosolar.com or through our customer support portal on the platform.